How do I report an EE landline fault?
What should I do if my device is faulty?
- call 150 from your EE phone.
- call 07953 966 250 from any other phone.
- pop in to a store and ask one of our advisors.
Are landline calls free with EE?
Anytime calls to UK landlines and mobiles add-on Inclusive calls to UK landlines starting 01, 02, 03; and 1,500 minutes to call UK mobile numbers (excluding Jersey and Guernsey), when using your landline at any time.
How do you reset a phone line?
Try unplugging the phone and letting it sit for about 10 minutes. This should reset the phone. Try taking the battery out and then unplugging the base from the power and phone line.
Can I report a fault on someone elses line?
Can I report or check a line fault on another person’s BT line? Yes you can but we recommend the person reporting the fault to be at the premises where the faulty line is allocated.
What is a pocket landline?
A Pocket Landline is a fixed line number that diverts straight through to your mobile, only without the cost of a landline. It’s called this as most of us keep our mobile phone in our pocket.
Is it free to call landlines from mobile?
0800 and 0808: Freephone A number of businesses and organisations use Freephone numbers, including some helplines and charities such as Action on Hearing Loss or Age UK, as well as Government services such as Jobseeker’s Allowance. Calls are free of charge from all consumer landlines and mobile phones.
What would cause phone not to have dial tone?
If you have no dial tone on your corded phone, make sure it is plugged securely into the wall phone jack. If you have no dial tone on your cordless phone, check the battery and charge it if it’s low. Make sure your cordless phone’s base unit is plugged into a working electrical outlet.
Why does my landline say check phone line?
This message refers to a problem related to the connection with the telephone line. Consequently, please check the following, in order to restore normal functionality: Make sure you are using the supplied telephone line cord. In case you notice any damage to the line cord, please acquire a new one and try again.
What is the EE customer service number?
7953 966 250EE Limited / Customer service
What is ‘pocket landline’?
‘Pocket Landline’, also known as call forwarding, is a process by which an incoming telephone call to a landline number is routed to your mobile. Business can have a fixed landline number routed to any mobile, giving the flexibility whilst on the move and more importantly making sure that no important calls are being…
What happens if I Opt-in to fibre without landline?
When you opt-in to fibre without landline, you will no longer have a dial tone and will not be able to make calls. Instead, you will have to make all calls on your mobile device, including those to emergency services like 999 and premium numbers.
How do I make calls to emergency services without a landline?
How do I make calls to emergency services or premium numbers without a landline? When you opt-in to fibre without landline, you will no longer have a dial tone and will not be able to make calls. Instead, you will have to make all calls on your mobile device, including those to emergency services like 999 and premium numbers.