How do I cancel my EziDebit payment?
Your customers need to contact your business if they wish to amend or cancel their payment schedule. You can action their request immediately through EziOnline or through your integrated business software. You can also send us the cancellation request by emailing [email protected] or phoning 1300 763 256.
What is Ezi failed payment?
This failed payment code often means that the card number provided can’t be used for direct debit payments, e.g. gift cards or EFTPOS cards.
Is EziDebit safe?
Yes. Ezidebit adheres to the highest level of security standards. You can read more about our compliance practices here.
Why is EziDebit taking money out of my account?
It means the payment has failed and a new arrangement will need to be made with your customer (the payer) to recover the funds.
What happens if online transaction failed but money debited?
As per the circular, if the money debited from customer’s bank account does not reverse back to the bank account within the specified time period, due to a failed transaction, then the bank is liable to pay a penalty of Rs 100 per day to the customer.
Will a Direct Debit try again?
When a Direct Debit collection fails, you can try and collect the payment again. This is known as re-presenting.
How do I get a refund from Eazypay?
In case of failure of transactions done on eazypay portal, the amount will be refunded to your account post processing of the transaction by the bank. You can use the transaction ID for any communication with the bank with regards to the processing of refund.
What is Ezi?
Ezi-Pay, also known as Certegy Ezi-Pay, offers buy-now-pay-later payment plans at merchants around Australia. Using Ezi-Pay, you can make a purchase with an initial deposit and have the remaining balance direct-debited in instalments each fortnight.
How do I set up EziDebit?
How to setup EziDebit
- 1.1. Navigate to the Merchant Facility Tab. Click on the Merchant Facility tab. Change the filter to “All Merchant Facilities”
- 1.2. Enter payment gateway credentials. Select “EziDebit” as the Payment Gateway. Enter the EziDebit Supplied “Public Key” into the “Payment Gateway User Id” field.
How can I contact Ezidebit?
How can I contact Ezidebit? You can contact Ezidebit directly on 1300 763 256 or [email protected]. How is my money protected? How is my money protected? All customer payments are deposited into a Trust Account before being transferred directly into your bank account, so you know your income is protected.
Is Ezidebit audited and reviewed?
All customer payments are deposited into a Trust Account before being transferred directly into your nominated bank account. As an Australian Financial Service Licensee, we are required to have our company independently audited and reviewed each year. What other compliance does Ezidebit adhere to?
How does Ezidebit work?
Ezidebit uses industry-leading technology to process payments through Direct Debit, BPAY and eCommerce solutions. Ezidebit was acquired by Global Payments for A$305M on Sep 16, 2014. This deal was done in Cash.
Does Ezidebit have an Australian Financial Services Licence?
Does Ezidebit have an Australian Financial Services Licence? Yes. We were the first direct debit provider licensed by the Australian Securities and Investment Commission (ASIC) as an Australian Financial Services Licensee (AFSL No. 315388). How can I contact Ezidebit?