How do I get a refund from Malwarebytes?

We offer a 60 day money-back guarantee for Malwarebytes Premium subscriptions purchased from the Malwarebytes website. This 60 day money-back guarantee is not applicable for Malwarebytes business, teams, or technician products. You can request for refund by submitting a ticket to Malwarebytes Support.

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How do I open a support ticket with Malwarebytes?

The Malwarebytes Support Tool automatically opens. On the Dashboard, click I have an open Support ticket. Enter the following information in the entry box: Email Address: The email address you used to contact Malwarebytes Support.

How do I cancel Malwarebytes?

To cancel your Malwarebytes Subscription, follow these easy steps:

Log into your Malwarebytes account.
Go to the ‘Payments’ tab.
Click on the pencil icon under ‘Active Subscriptions’.
Select a reason for cancelling and click the ‘Turn Off’ button.
You will receive a confirmation email.

What is a Malwarebytes support ticket?

The Malwarebytes Support Tool is designed to help you troubleshoot issues with Malwarebytes for Windows.

How do I stop Malwarebytes from automatically renewing?

Turn off or on auto renewal on your Malwarebytes subscription

Log in to My Account.
Click the Payments tab.
Under Active Subscription, click the pencil icon .
A pop-up window asks you to select a reason for cancelling auto renewal.
You will receive a confirmation email.

How long does it take to get a refund from Malwarebytes?

Refund has been processed, please allow up to 7 business days to credit the account.

How do I contact Malwarebytes by email?

[email protected].

Where do I find the Malwarebytes support tool?

Download the Malwarebytes Support Tool. In the Downloads folder, open the mb-support-x.x.x.xxx.exe file. In the User Account Control pop-up window, click Yes to continue the installation. In the .

How do I stop Malwarebytes auto renewal?

Does Malwarebytes premium automatically renew?

Your Malwarebytes Premium subscription automatically extends prior to its expiration date when your subscription is set to automatically renew. We will notify you via email 30 days before your renewal with the amount charged to the credit card associated with your account.

How do I stop Malwarebytes free trial?

Deactivate Premium Trial in Malwarebytes for Windows

Open Malwarebytes for Windows.
Click the cog icon. in the top-right corner.
Click the Account tab.
Under the License key field, click Deactivate.

How do I turn off auto renewal on Malwarebytes?

https://www.youtube.com/watch?v=fFo7JFzhihs